Why Does Outlook Say My Account Doesn't Exist?

“Hi, Outlook is telling me my account doesn't exist. I have a lot of things stored in that account, but am unable to open my Outlook profile due to this error. What can I do to fix this issue?”

Generally this error may arise in two cases.

Case 1: When account is not configured with Outlook

Sometimes Outlook profile may get delete after upgrading your Outlook application or in some other instances. So go to default location of your Outlook data files.

C:\users\username\AppData\Local\Microsoft\Outlook (below 2013)

C:\users\username\Documents\Outlook Files (above 2013)

Click on Data Files tab and look for your PST file. If you see a file named.pst, copy it to safe location. Do fresh installation of Outlook, create new Outlook profile and configure your PST file with that newly created profile.

Now try to open and access your Outlook account. If, again you greeted with account doesn’t exists error then probabilities are there the PST file might be corrupted previously or you happened to damage it during configuration. Hence you need to repair the broken PST file and reconfigure it with Outlook.

Don’t run Inbox Repair tool i.e. Scanpst.exe to fix the infected PST file, instead make use of Yodot PST Repair program.

Steps to fix PST file:

  • Click on Download Now and install Yodot Outlook PST Repair tool
  • Select Open PST File from given options
  • Use Browse button and select your .pst file
  • Opt Normal Scan and give path to save repaired PST
  • Hit Repair key
  • Verify the fixed file in summary window

Why Yodot? Why not Scanpst to fix a PST file?

Corrupted/damaged PST file can be repaired to some extent using inbuilt utility i.e. Scanpst.exe provided by Microsoft. But before running Inbox Repair tool on your PST, you should be aware of the fact that Scanpst works directly on your original .pst file. This may cause further damage of the file and results in severe corruption.

But Yodot Outlook Repair program first creates a new file, copies the content of affected PST and fixes it. Thus your original file will not be touched at any cost. As this potent software is comprises of advanced technology, it assuredly fixes the damaged PST file and get back all your emails, calendar items, contacts, notes, journals along with account settings. Whatever might be the level of corruption/damage in .pst file but the application solves it efficiently. Along with PST, OST file fixation can be accomplished on all version of Windows computer. Encrypted PST, password protected PST, archive PST file repair becomes effortless when you employ this robust tool. The tool is compatible to fix .pst files created using any Outlook version and offers ideal technical assistance. So you can completely rely upon Yodot when you face any sort of issues in your PST file.

Case 2: When PST file is unavailable in default location

If you cannot find the PST file in default location or anywhere on your computer then you need to restore the missing .pst file. You can take assistance of recovery utility provided by Yodot in recovering Outlook PST file. Once you get the PST file, copy it to default location of your Data Files and configure it with your Outlook account.

Valuable points:

  • Backup PST files frequently and save them on multiple locations
  • Ensure before you update anything on Outlook application

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