Fixed: 5 Ways to Troubleshoot “Black Screen” Video Error

Facing a black screen while playing a video is not something a viewer would expect, especially not during a movie night. Yet, a lot of users end up encountering black screen videos.

But that’s changing now. We’ve come up with some highly effective solutions to bring back more colors and fix the black screen while playing videos in no time.

Watching videos is an integral part of our lives, whether for personal, professional, or educational purposes. According to Forbes, 99% of U.S. households subscribe to at least one streaming service. Now imagine seeing a black screen when playing a show or while playing some videos from your gallery.

A Few common factors like software glitches, corrupt video files, codec issues, and driver issues are the cause of black screen errors. Now let us begin with the video with black screen error from basic to advanced methods.

Quick Fixes to fix “Black Screen” Error [Basic]

Restart your application or device

This is probably the easiest solution in the lot. if you see the screen goes black when watching videos, simply close the application and relaunch the play the video file or restart the device to fix the temporary files and glitches and refresh the memory to fix the MP4 lack screen.

Close background applications

When unnecessary applications run in the background consuming a lot of system memory and power This can lead to choppy video playback or even black screens when playing videos. Clear the unwanted background apps to improve the playback by reducing the conflicts between applications.

Try a different media player

If your current media player shows a black screen or displays that “this video cannot be played” errors, try playing the video file in a different media player with better codec support, such as VLC or KMPlayer.

Did it fix the black screen issue? Yes, Great. Else Head to the next section to learn more advanced solutions.

5 ways to Repair Video with Black Screen Issue [Advanced]

Here are a few easy-to-follow solutions to resolve the video error:

1: Clear Temporary files

When your storage is accumulated with a lot of temporary files causing performance issues like video playback issues and black screen errors, clearing temporary files can potentially fix this issue.

Here is how you to clear temporary files on Windows:

NOTE: Do not delete any OS files or Folders.

Press Windows + R, type Temp, and press Enter to open the temporary folder. Select the temporary files that don’t need administrative access and press Shift + Delete to delete them permanently.

2: Disable Hardware Acceleration

If you ask “Why does hardware acceleration cause black screen?” Hardware acceleration transfers video playback tasks from the CPU to the GPU. However, it may cause compatibility issues between media players and driver components resulting in a black screen during video playback.

Disabling hardware acceleration simplifies the process by relying solely on the CPU for video processing. This can often fix the video with black screen error, although you would experience slightly less smooth playback.

Here’s how you do it on Windows:

  • Right-click on your desktop and select Display settings.
  • Now Click on Advanced display settings.
  • In Related settings, click on Properties for your display adapter.
  • Click on the Change settings button for your graphics card (might vary depending on your graphics card manufacturer).
  • Locate the tab or setting related to Hardware Acceleration (it could be under Manage 3D settings).
  • Change the preferred graphics processor to Integrated graphics or Power saving mode (depending on your options).
  • Click on Apply and then OK to save the changes.

3: Update or Reinstall the driver

If your device has outdated, faulty or corrupted video drivers, it can disrupt the video output, so try updating them. If updating doesn’t fix the black screen, then reinstall it.

To update the driver: Device Manager > Expand Video Adapters > Right-click on the video adapter > Update driver.

update the display driver

Follow the instructions, complete the driver update, and try playing the video file. If the issue persists then reinstall the driver.

To Reinstall the driver: Device Manager > Expand Video Adapters > Right-click on the video adapter > Uninstall device.

click on uninstall the device

Now check for any Windows updates and download them to install a compatible driver.

4: Repair the Video File

A black screen while playing videos can occur if the video file header is damaged, there are compression issues, or a virus has corrupted the file. In such cases use video repair software to fix the video file.

While you can opt for online video repair tools or freeware to fix your video file, they often come with limitations and require more technical knowledge. Hence, we recommend using Yodot Video Repair to safely and easily fix corruption issues in video files from various formats and cameras

Download the video repair tool on your computer and follow the steps below to fix the video file:

Step 1: Open the Yodot Video Repair tool and click on Select File to browse the video file.

click on the browse option and select the video file with black screen issue

Step 2: Click on Repair to start the video repair process.

repairing the black screen video file

Step 3: After completion, preview the repaired video file for the audio and save it on your device.

preview the repaired video file and check the video is showing black screen

5: Update Windows

black screen while playing video could be due to a bug on the computer. Microsoft releases updates to fix them and improve the performance. If you have any pending updates try updating them now to fix the black screen video error.

To Update Windows: Settings > Update & Security > Windows Update to check Windows update.

Download and install the update and try playing the video now. You will be able to play the video without any hassle.

Also Read: How to Fix Black Screen Issue in QuickTime Player?

Bonus: Methods To Fix Black Screen on Streaming Services

If you see a black screen when playing videos on many of the popular video streaming services like YouTube, Netflix, Amazon Prime Video or Apple TV+ try following the below solutions to get rid of the error.

  • Verify the Internet Connection: Check if your Internet connection is stable enough to stream videos without buffering and playback issues.
  • Clear app cache: Access the cache data via settings and clear them to fix the black screen error while playing videos.
  • Update the application: Outdated applications have compatibility issues and cause black screen errors, updating the application could solve the issue.
  • Reinstall the application: if updating didn’t fix then uninstall the application and reinstall it from the official application marketplace like the App Store or Play Store.


To avoid issues like this in the future, always keep your applications and OS updated, and regularly scan your device using an updated antivirus tool. We hope the solutions listed in this article helped resolve the ‘black screen while playing video’ issue. Try them in your order of preference. If the video file is corrupted, always use a professional video repair tool to fix the corruption.