In this blog post, we discuss an error ‘0x800ccc92’ that occurs when you send or receive an email in Outlook. If you look at the error at the error message in detail, it reads ‘Error 0x800ccc92: Your email server rejected your login. Verify your username and password in your account properties. The server responded: ERR invalid username & password’.
The main reasons for the error are incorrect login password or settings, oversized PST files or corruption in PST files. Now let us see how you can resolve this error and resume Outlook operations.
Solution 1: Reset your password
Before you reset your password, first go to Outlook Webmail account and check if you’re able to log in. If you are, then proceed to Solution 2. However, if you are unable to login to Webmail, proceed with resetting your Outlook password using the steps below.
- Open Outlook and click on File
- Select Info > Account Settings
- Select your email address and click Change
- Enter a new password and update it by following the on-screen instructions
Then try logging in to Outlook and check if you can send and receive emails. If not, then proceed to the next step.
Solution 2: Set up auto-archive
Setting up auto-archive for your PST files will reduce the size of the file and solve errors such as ‘0x800ccc92’. To set up auto-archive, follow the steps below
- Open Outlook and click on File > Options
- Under Outlook Options, select Advanced
- Select Auto Archive Settings under the Auto-Archive setting
- Select Run Auto Archive every 14 days
This will reduce the size of the PST and help you resolve the error and also prevent the error from occurring again.
Solution 3: Repair PST corruption
PST corruption can occur due to various reasons such as corruption in the hard disk where these files are stored, oversized PST files and virus attacks. These corrupted PST files can produce ‘0x800ccc92’ or errors such as ‘the set of folders cannot be opened’, ‘Outlook data file cannot be accessed’. In order to resolve such corruption issues, you can make use of Yodot Outlook PST repair tool.
This software is an excellent choice for repairing PST files as it can repair all types of corruption such as header issues, virus infected files etc. The advantage of using this software is that it repairs your file without affecting any of the original data in it.
About Yodot Outlook PST repair
It is a simple to use tool that can be used by both technical and non-technical users, so you don’t have to worry about using the software or its technicality. All you need to do is download the software. Then let the software automatically find your PST file and click on Repair. That’s it; your PST file will be repaired and saved in a location you specify. Then import the file into Outlook and you have all your Outlook data. It’s that simple to resolve corruption issues in PST files.
We hope one of these solutions help you resolve the ‘0x800ccc92’ error. As a precautionary measure, always have a backup of your PST file to avoid data loss in the event of PST corruption.