Solution: Videos from SD Card Not Available on Computer

SD cards are anyone’s go-to companion to store and transfer data, especially media files like videos, music files, and photos. However, there are certain glitches which you might encounter at times which leaves you worried about files present in it. One such situation is when video files present in SD card cannot be seen on your Windows / Mac computer. Let’s look at few scenarios, and solutions to overcome the issue.

Situation 1: You shot some videos on your new camera when out on a trip. The videos played well on the camera. However, when you tried to transfer the video files from SD card to your Windows computer to edit from Movie Maker, the files are nowhere to be seen in the card. Although the videos are present in SD card, they are not listed when viewed on computer.

Solution 1: Enable Hidden Files

A particular virus attaches itself to the autorun command of memory cards / USB devices. This makes all files on memory card hidden; but you can still see the disk space used on Windows Explorer. The good news is this error can be fixed. Follow these steps to fix it –

  • Bring up the Run command on Windows, and type cmd, hit Enter. This will open Command Prompt window
  • Enter the following command in Command Prompt (m is your SD card drive letter)

attrib -h -r -s /s /d m:\*.*

  • When you go back to Windows Explorer, and open SD card drive, all your files will re-appear
  • Also, use an antivirus software to remove the virus which lead to files been hidden

Solution 2: Try to access video files directly

The default path where videos and images are stored by camera on SD card is G:\DCIM. Here, G represents the letter of your SD card which shows up on Windows. DCIM is the folder where your media files are stored. Try accessing this folder directly to see if video files are visible.

Solution 3: Connect camera to computer

Connect your digital camera / handycam to computer via a data cable. This way, the camera works as a card reader, and you can see all your files. When there is a trouble with the card reader and you are unable to see files on PC, then this method does the trick.

Solution 4: File conversion

If the video file is in .mpg format, then try out this method. Download a codec for .mpg in order to view the video file in media player. Now, take this playable video file, and convert it to .wmv so that you can edit in Movie Maker.

Note: There are times when you download unreliable tools to convert video files, some videos might get deleted from the system storage. Under such a situation, you can use Yodot Video File Recovery tool to get back videos. The software easily helps to recover videos from SD card, or any other flash cards, on which files are accidentally deleted, lost during transfer, erased after format, and so on.

Situation 2: You are unable to import few recorded videos from your Nikon DSLR’s SD card to your MacBook Pro or iMac. You also try to put the card directly into iMac drive, but this too doesn’t seem to work out.

Solution 1: Connect camera to Mac

Connect your DSLR to Mac via USB cable. Put your camera to PC / Computer / Playback mode. Next, open iMovie, and your camcorder will be recognized. Now you can import the video files.

Solution 2: Look for .mts file

In Finder, from your SD card, open Playlist Stream or Stream folder. Now look in the folder for .mts, where MTS is the video files. Suppose you cannot find MTS file in this folder, then search in other folders. Once you find .mts files, copy them into your Mac. The next step is to convert the video files to a format that Mac can read. For instance, converting them to .mov format.

Solution 3: Check the memory

Some DSLRs have dual memory slots. Check if you are trying to view the videos from the SD card in which the videos are saved, or from the other one. Also, camera has both internal memory, and a card slot for more memory. It will playback from the internal storage by default. Maybe, you are trying to view the video from the card, which hasn’t recorded the video (instead of looking for it in internal memory). So make sure you are not opening the wrong one.