What to Do When MP4 File Won’t Play on Windows Media Player

MP4 File not Playing in Windows Media Player

“I created an important MP4 video file using Camtasia Studio. The video played well in Camtasia Studio player but, not on Windows Media Player. The WMP cannot play video of my MP4 file. How to fix it?”

MP4 is the well-known video file format that can be played on various devices and media players. However, your Windows Media Player may fail to play these MP4 videos or you might experience video or audio playback issues in the file.

Why MP4 File Does Not Show Video with Windows Media Player?

According to Microsoft list of file types supported by Windows Media Player, it is clear that Windows Media Player 7, WMP for Windows XP, WMP 9 Series, Windows Media Player 10/11 don’t support MP4 file format.

Even though Windows Media Player 12 play MP4 videos, it doesn’t support playback of all MP4 file formats.

MP4 is a container format that comprises multiple video and audio streams. In case, the video or audio streams encoded by codecs which are not supported by WMP 12, then Windows Media Player won’t play your MP4 video files or you encounter issues like sound not playing, no video, other synchronization issues or all of these.

How to Make Windows Media Player Play MP4 Video?

To fix MP4 file does not show video with Windows Media Player problem you can follow below step-by-step procedure.

Solution 1# Install Codecs for WMP

First, check for the latest updates available for your Windows using Automatic Updates option. Automatic Updates will download and install new/required codecs for your Windows. To install Windows Updates, go to Start menu, click on the Control Panel and select Windows Updates. If you see any latest or recommended updates, install it.

To Install Automatic Updates in WMP,

  • Open Windows Media Player and select Tools
  • Click on Options and switch to Player tab
  • Under Automatic updates, check Once a day and click OK

To Install Necessary Codecs in WMP for Your MP4 Files,

  • Launch Windows Media Player, go to Tools and select Options
  • Under Player tab, choose Download codecs automatically and hit OK
  • Play the MP4 file, click the Install button when you are asked to install the codec

Sometimes, MP4 video files don’t show video in Windows Media Player or WMP cannot play the video clip at all if, the video file is damaged or corrupted. In that case, try to play your unplayable MP4 file in other players like VLC media player, KM player, GOM Media Player, etc.

If you cannot play the video in any of the players, then repair corrupt MP4 video file using a recommended video repair software like Yodot MOV Repair in few easy steps. This powerful video repair tool efficiently repairs broken or damaged MP4, MOV and M4V video file formats in n hassle-free way. So, get the free download of this video repair software and fix your MP4 video files with ease.

Solution 2# Convert MP4 Videos in Windows Media Player

Convert MP4 file to Windows Media Player supportive file formats using below steps.

Note: Try these steps on a copy of your MP4 video file.

  • Open your MP4 file in Windows Media Player, click on Organize and select Options
  • Switch to Rip Music section, click on the Change button and mention destination location to save the converted video file
  • In Rip settings, under Format select MP3 and hit the OK button

Now, you can play the converted MP4 video file in Windows Media Player without any difficulty.