Why can’t my Android phone get detected when I run the software?

Please make sure that your USB cable is properly connected to your Android phone. In case it is not connected properly then re-plug your USB cable to try again. If your Android mobile still can’t be detected by this software, it indicates that this application can’t support your Android mobile; this software supports recovery of data from Android devices that work only in UMS mode i.e. USB Mass Storage Mode. It doesn’t support data recovery if your Android phone works in MTP or PTP modes.

Live Chat

Need help now? Click below to contact our Customer Support Representative.

Support Ticket

Create a Trouble Ticket. This support process is highly recommended as it helps you to track the progress. Get started now....Round the clock support with minimum turn around time. Available 24x7

Why Choose Yodot?

12+Years Of Experience

100%Money Back Guarantee


100%Secure Shopping

FreeTech Support