Fix Cannot Send This Item Error on Outlook 2007

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“Hello everyone, I was using my Outlook 2007 profile on my PC. When I was trying to send an email as usual, I got an unusual message. It read, ‘Cannot send this item’ and I was puzzled to see this. If I try sending any other mail, I am able to but not this particular mail with an image attached to it. Please help me with a solution if you know. Thanks in advance...”

While using your Outlook profile on Outlook 2007, you may encounter the error message as in above scenario. This may happen if you are trying to send TIFF or any other file format which contains International Color Consortium (ICC) profile. When you try to send such files with ICC profile, the Microsoft Outlook tries to convert the file format to PNG. The operating system fails to convert the file format resulting in the error message and inability to send mail. In that situation, you can fix the issue by using hotfixes for Microsoft.

But sometimes, the cause for ‘Cannot send this item’ error message will not be above mentioned one. In that case, you may try some other options to solve the problem with Outlook as listed below.

  • You may try to update Outlook version
  • Create a new profile on Outlook to send mails smoothly
  • Go to ‘Options’ tab on the mail which is to be sent and under ‘Compose messages’ section, select ‘Rich Text’ format for composing messages

The PST file may start working then to send mails. If nothing works, then the Outlook PST file might have got corrupted due to various reasons like virus infections, improper closure of Outlook program, Outlook application malfunction, etc. At that moment, you can use Inbox Repair Tool to fix issue with Outlook 2007 PST file. If that also not works, then no need to get stressed as you can repair Outlook 2007 PST file using suitable Outlook repair software, where Yodot Outlook PST Repair is the best utility to fix issues on Outlook 2007 PST file.

Cannot send this item error repair on Outlook 2007:

Yodot Outlook PST Repair software helps you to fix ‘Cannot send this item’ error in Outlook 2007 PST file on your PC. This utility has powerful scanning mechanism that fixes the issue and makes your Outlook profile work normally. It is also capable of recovering any deleted or missing elements on PST file or you can even fix corrupt Outlook PST file which is not opening at all. This tool can create a copy of PST file without modifying the PST file which is being fixed. It can recover all attributes on PST file like mails, address book, calendar, tasks, etc. Along with 2007, it supports repairing PST file on any versions of Outlook namely Outlook 2000, 2002, 2003, 2010 and 2013. Try the demo version to know more.

Procedural steps to fix cannot send this item error on Outlook 2007:

  • Download Yodot Outlook PST Repair software on your PC and install it
  • Run the program and select any of the options from “Open PST File”, “Find PST File” and “Select Outlook Profile” to select Outlook 2007 PST file that needs to be repaired
  • After selecting the PST file to be fixed, click on “Next”
  • Specify a location where you want to save repaired Outlook 2007 PST file and choose between “Normal Scan” and “Smart Scan”
  • Then click on “Repair” option to start scan process by the software
  • The utility scans Outlook 2007 PST file and fixes the issues in few minutes
  • After completion of scan process, you can view the attributes of repaired Outlook 2007 PST profile
  • Go to the location where you had directed the repaired PST file to be stored, to view the PST file to import and check the functionality of PST file


  • Make sure that all emails are sent from Outlook 2007 before closing it
  • Keep backup of Outlook 2007 PST file and use it in case of loss or errors stopping you from using it

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