Outlook 0x8004a165 Error Repair

"Hi, I have an issue with my Outlook Hotmail connector of my computer. It was working fine all these days but now it is throwing an error 0x8004a165. I am not able to use my Outlook PST file due to this issue on which I have configured my Hotmail account. I asked many of my friends and for my hard luck not many of them use Hotmail account and few who use have not come across any similar problem as mine. It will be very helpful if anyone could take some time to analyze this problem and help me with solution. Thanks in advance.”

The kind of issue mentioned in this post is due to Outlook Hotmail connector issue which in turn causes Outlook PST error. Before knowing about error 0x8004a165 on Outlook Hotmail connector, let us know what is Outlook Hotmail connector? The Hotmail account needs Outlook Hotmail connector to configure it on Outlook. You can view all your mails, Contacts, etc. and perform instant search of its items by configuring your Hotmail account with Outlook. You can use your Hotmail account even offline. This works with Microsoft Outlook 2010, 2007 and 2003 versions.

Outlook Hotmail Connector comes with certain limitations which cause the problem as reported above. The error usually means that a folder is missing. While Outlook Hotmail Connector is synchronizing any changes to a folder on Outlook and respective folder is missing on Outlook, then this error occurs. This connector has some issues due to which it throws the error 0x8004a165. As a result of this, you will not be able to access Outlook PST file. When you try accessing Outlook configured with Hotmail account, then you will get an error 0x8004102A and you won’t be able to open and access data from PST file.

When exactly Outlook 0x8004a165 error occurs?

Outlook 0x8004a165 occurs when Contacts could not be synchronized between Outlook and Hotmail account. When you delete a shared or secondary calendar folder from Outlook Hotmail Connector, the folder is not deleted from server. This causes Outlook 0x8004a165 error and this persists till the folder is deleted yourself by logging into your Hotmail account through web.

If the problem persists even after deleting the Contacts folder, then you need to recover deleted folders using any Outlook repair software. Yodot Outlook PST Repair is the effective tool that can be used to fix this issue and get back deleted contacts from Outlook.

Features of Outlook PST Repair software:

Yodot Outlook PST Repair software helps you to fix issues with PST file which was caused by 0x8004a165 Outlook Hotmail connector error. This tool gets back all attributes present in your Outlook like Contacts, Calendar items, mails, folders, etc. You can use this utility to repair PST file on Windows 8, Windows 7, Windows XP, Windows Vista, Windows Server 2003 and Windows Server 2008. This application can be used to fix PST file of MS Outlook 2000, 2002, 2003, 2007, 2010 and 2013 versions.

Simple steps to repair PST file after Outlook error 0x8004a165:

  • Download Yodot Outlook PST Repair software and install it on Windows computer
  • Launch the installed utility to get main screen
  • Select “Open PST”, “Find PST” or “Select Outlook Profile” to locate PST file which is throwing error due to Hotmail connector error 0x8004a165
  • Then select type of scan, either “Normal Scan” or “Smart Scan” and select the location where you want to save fixed PST file
  • Now, click on “Repair” to start scanning PST file
  • After scanning, the details of attributes that are recovered after fixing Outlook PST file issue will be displayed on software wizard
  • Go to the location where it is saved to view recovered PST data


  • Delete any folders in web instead of Outlook profile when you are using Hotmail account in MS Outlook
  • Keep backup of PST file on your computer to restore in case of any loss or corruption of PST file

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