Fix Outlook which is Not Showing Attachments

“Hi!! Someone help me to solve this strange issue. I am running a small business. The customers with whom I am dealing are using Outlook 2007 and 2010. But these days they are facing a new issue like they are unable to see the attachments in Outlook. When they open mail the attachments are invisible to them. The recipient receiving emails without attachment and sometimes attachment is getting renamed with winmail.dat. I don’t have any idea about why this is happening? If anyone knows about it, then reply here……..”

The common reason for above kind of situation is when you are sending mail in RTF-format the message is not properly converting into plain text or HTML format. Before sending an email if you want to verify whether you are sending emails in Rich text format or not check for below settings:

For Outlook 2007 and previous version users:

Go to Tools -> Options -> tab Mail Format

For Outlook 2010 and Outlook 2013 users:

File-> Options -> Mail -> Compose message on this format

Make sure that in above settings “default compose format” is not set to “Rich Text”

Another reason for above kind of issue is in case of Microsoft Outlook Express, by default it is set to block some attachments. For example, Microsoft considers unsafe when it receives the attachment with an extension as.mdb, .msp, .sct, .adp, .vsd, .vsw, .lnk and so on. Also it considers some executable files as unsafe to send. If you want to send previous listed extension files as an attachment, then you can follow below settings:

Open Outlook express -> Click on Tools -> Options -> Click on Security tab -> Within the security window under Virus protection -> Uncheck “Do not allow attachments to be saved or opened that could potentially be a virus” checkbox -> Then click on “Ok”

One more reason for above kind of issue is might be your Outlook has been setup to accept only certain sized. If you are attempting to receive a large file, then attachment will show above kind of error.

To overcome this problem you can apply below settings:

Open Outlook -> Tools-> click Options -> click the Mail Delivery tab -> under mail Delivery make sure that the check box “Don’t download message larger than xxxKB” is not checked.

Another common reason is the Internet service provider or e-mail provider will remove attachment whenever it considers attachment as unsafe or exceed the allocated space. If so you need to contact either email provider or Internet Service provider or else you can set up a free webmail account and try to receive attachments through webmail address.

After applying above mentioned setting also if Outlook is not showing attachment, then it’s a severe problem. To handle this kind of issue you need to use Outlook PST Repair software. If you want to solve this problem effortlessly use Yodot Outlook PST Repair tool.

Software to repair Outlook not showing attachments error:

Yodot Outlook PST Repair is one of the recommended software to fix when Outlook is not showing attachments on Windows system. This application can efficiently fix all type of errors related to Outlook such as Outlook mailbox error, Outlook PST error, Outlook MAPI errors, Outlook stopped working error, Outlook is not showing PST file error and also it helps in solving cannot open Outlook profile error and so on. It can run on various versions of Windows system such as Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Vista, Windows XP, Windows Server 2003 and 2008 operating system. Meanwhile repairing corrupt PST file, it also recovers deleted folder in Outlook 2016, 2013, 2010, 2007, 2003,a nd Outlook 2000 versions. Emails, contacts, RSS Feeds, Settings, Tasks, Notes, Calendar events, and other Outlook attributes can be easily recovered with this software.

Procedure to fix Outlook is not showing attachments issue:

  • After choosing Yodot Outlook PST Repair utility download and install it on your Windows system
  • Then, run the installed program and follow onscreen guidelines
  • Main window of this tool will display three options such as “Open PST File”, “Find PST File”, “Select Outlook Profile” , from them choose “Open PST File” option if you know
  • exact location of PST file or select “Find PST File” if you don’t know exact location of PST file or else select “Select Outlook Profile” option if you have multiple Outlook profiles
  • Then, select Outlook file which is not showing email attachment
  • Choose suitable scanning method from “Normal Scan” or “Smart Scan” options and browse for destination path to store fixed Outlook data file

Important Note!!

  • Do proper settings while configuring Outlook profile
  • Follow correct procedure while upgrades Outlook from older to newer version