Resolve Unexpected Error Prevented Access to PST File in Outlook

"While trying to access my PST file in Outlook, an error encountered unexpectedly that said, access to this file (*.pst) is prevented. I did what I can do but nothing seemed to fix the issue. Now I am unable to access my mail data; can someone suggest me a proper way to fix this unexpected error in Outlook that is preventing access to PST file? Please help!!"

MS Outlook users may face many unexpected errors while trying to open mail account and one among them is, “An unexpected error prevented access to this file. Use ScanDisk to check the disk for errors, and then try using Inbox Repair tool again”.

This error is thrown out by Scanpst as the disk that holds your Outlook data is severely fragmented, affected by CRC errors and other related problems. From the view of disk error, Scanpst can only cope errors involved with the PST file, not with hard disk. And, running Inbox Repair tool directly doesn’t help in solving unexpected error prevented access to this file in Outlook.

How to Fix Unexpected Error Prevented Access to PST File in Outlook Issue?

Step 1: Go to Start menu and search for cmd. Then, right click on the cmd program and opt Run as Administrator. Next, type chkdsk: [drivename]/f and then hit Enter key. Complete further on-screen instructions.

Step 2: Open Office folder on C drive. Run SCANPST.EXE and Enter the name of the file you want to scan (If you don’t know PST file name, make use of Browse option). Then, hit Start button to start the scanning process. After the scan, opt to Make backup of scanned file before repairing and click on Repair button if any error detected.

Note: Location of Scanpst- C:\Program Files\Microsoft Office\OfficeXX” on a 32bit Windows OS or to “C:\Program Files (x86)\Microsoft Office\OfficeXX, where XX denotes the Outlook version.

But, on the other hand, if your PST file is severely corrupted, then Obviously, ScanPST cannot guarantee that it can repair it.

So, even after running ScanPST, if the error persists then prefer using reliable third-party Outlook repair utility.

Software to Repair Unexpected Error Prevented Access to This File in Outlook:

As recommended by many tech experts, Yodot Outlook PST Repair is the best utility to fix unexpected error prevented access to this file in Outlook. Its read-only repair modules can scan and fix all errors with MS Outlook PST file that prevents to show mail data. Along with this unexpected error, this tool may even repair Outlook missing PST file error, Outlook was unable to complete this request error, cannot start Microsoft Outlook error, PST file does not have permission to open error and so on. This utility can excellently fix corrupted PST as well as OST files from Outlook 2000, 2003, 2007, 2010, 2013 and 2016 versions. One can use this tool to fix error Outlook data file is locked, Outlook data file cannot be accessed, Outlook data file is in use and cannot be accessed, Outlook send/recieve error, IMAP issues, Outlook indexing issues, etc. on Windows Vista, Windows 8, Windows 7, Windows 8.1, Windows 10, Windows XP, Windows Server 2003 and 2008 operating systems with ease.

Follow These Steps to Fix Outlook Unexpected Error Prevented Access to PST File Error:

Step 1: Download and install Yodot Outlook PST Repair software on your Windows system.

Step 2: In the main screen,

  • Click for Open PST File option if you know where exactly the PST file is saved
  • Otherwise, click on Find PST File option to browse the location of Outlook PST file
  • If your Outlook has multiple profiles, then choose particular PST file with the help of Select Outlook Profile option

Main Window

Step 3: Once PST file is chosen, select the scanning mode between Normal Scan and Smart Scan.

Repair Process

Step 4: Also mention the destination location where you would like to save the repaired PST file and click Repair button.

Once scanning completes, view fixed PST file attributes in Outlook interface style.

Reasons for PST File Corruption:

The main cause for unexpected error prevented access to this file in Outlook is PST file corruption. PST file holding numerous information of a mail account can get corrupted due to factors like:

  • Malware intrusion
  • Bad sectors at the location where PST file is saved on hard drive
  • PST file crossing its maximum size limit
  • Incorrect Outlook termination
  • Improper Outlook Preference settings or configuration

As Outlook PST file gets damaged in any of these instances, it shows unexpected error preventing access to this file. So, try to protect your Outlook data from these sort of instances.

Points to Remember:

  • Regularly keep track of errors or presence of bad media spots on hard drive using ChkDsk utility
  • Backup Outlook PST file recurrently to save yourself from file corruption issues

Related Articles