What to Do When ScanPST.exe Is not Responding During Repair?

Updated on April 01, 2020

ScanPST.exe is an inbox repair tool that comes with Microsoft Outlook by default, and it's function is to fix any issues with corrupt or inaccessible Outlook Data Files (.pst and .ost). This inbox repair tool fixes minor issues with the Outlook Data Files, and brings back the Data Files to a healthy accessible state. But, when the corruption or issues with the Outlook Data Files is severe, then scanPST.exe fails to fix, and may stop responding. In such an instance, how to fix Outlook Data File? No worries! Continue reading to know the solution for repairing PST file when scanPST.exe is not responding during repair.

Instances in which scanPST.exe comes handy in fixing Outlook Data File:

ScanPST.exe comes handy in fixing inaccessible PST file during minor corruption issues like Send / Receive errors, Outlook crash while displaying its folders, import/export process not got completed, mspst.dll error, view settings are not maintained properly, etc. on Outlook. This repair tool scans entire Outlook PST file and easily fixes the problem. So, if Outlook not working properly then usually MS Outlook users go for Scanpst.exe repair tool. However, in severe corruption cases, scanPST.exe fails to fix, and stops responding during repairing PST file.

When Outlook Scanpst.exe fails to repair Outlook PST file?

You may face Scanpst.exe not responding issue due to

  • Faulty installation of Scanpst.exe tool
  • Severe corruption of PST files due to harmful virus or malware attack
  • Issues regarding oversized Outlook PST file
  • Exchange Server problems
  • Scanpst.exe/Inbox Repair tool sub files corruption, etc.

The various errors that can be encountered when Scanpst.exe stopped responding while fixing corrupted PST file are:

  • “Scanpst.exe tool is not responding. An unknown error has occurred”
  • “Scanpst.exe fails with system fatal error: 80040818”
  • “File is not a valid personal folder”
  • "Outlook PST file cannot be repaired using Scanpst"
  • “Scanpst.exe entry point not found”

To get rid of these errors, you need to compress or reduce the size of PST file. And delete all unwanted emails, Attachments, Calendar elements, Contacts, Notes, Tasks, etc. If you are still unable to repair PST file then don't go further, because your PST file may get corrupt severely. In such instances, you can repair corrupt PST file ultimate Outlook repair utility known as Yodot Outlook PST Repair.

Yodot Outlook PST Repair - Alternative Tool to Fix Corrupt/Inaccessible PST File When ScanPST.exe Stops Responding:

If Scanpst.exe/Inbox Repair tool stops responding or not-working during the repair process, then use Yodot Outlook PST Repair utility to repair the PST file. It thoroughly scans corrupt PST file and restores all the attributes of your Outlook account such as emails, Calendar, Contacts, Journals, Tasks, RSS feeds, etc. The application repairs the damaged Outlook PST files that are encrypted or password protected. It can fix PST files of various Microsoft Outlook versions like Outlook 2010, 2007, 2003, 2000, 2013 including 2016 and make your Outlook profile to be accessed again as it was prior to corruption. Apart from Scanpst.exe not responding issue, you can fix errors such as Outlook 2010 Error Failed To Update Headers, Outlook has encountered a problem, file PST cannot be found, PST file access denied etc. On another hand, this software supports working on different Windows operating systems like Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Vista, Windows XP, Windows Server 2003 and 2008.

Steps to Repair PST File When Scanpst.Exe is Not Responding:

Step 1: Download and install Yodot Outlook PST Repair application on your Windows system

Step 2: Run the tool and select any option from Find PST File or Open PST File or Outlook Profile as per your requirement.

  • Use “Open PST file” option to browse for the Outlook PST file
  • Choose “Find PST File” option to search for your corrupt PST file
  • Select "Outlook Profile" option to choose a particular Outlook PST file if you have multiple Outlook profiles

Step 3: After selecting PST file, choose suitable scanning technique

  • Choose Normal Scan to fix PST file with minor corruption
  • Choose Smart Scan to repair Outlook PST file with severe damage

Step 4: Click on Repair option.

Then the application starts the repair process, after completion the software displays repaired entities of Outlook PST file.

Instructions to Be followed:

  • Backup your Outlook PST file, before proceeding with Inbox Repair tool
  • Do not proceed further when your Scanpst.exe tool unable to fix the corrupt PST file
  • Maintain genuine and updated antivirus application to get rid of dangerous viruses

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