Fix Word File When Word 2007 is Not Responding

I recently installed Word 2007 on a Windows system and everything was working fine for few days. But all of a sudden when I open a document, error message gets displayed saying 'Word 2007 is not responding'. After this I could not open Word 2007 application anymore and its annoying!!! Is there any suggestion to fix this issue?

Word 2007 is reliable program used in all computers. It has very good features to create files with different display, style, fonts, clip arts, etc. It is the most widely in use version of Word tool and had great improvements. Documents created in Word 2007 get saved as .docx files. However, Word DocX files can easily get corrupted in many situations, making Word 2007 not to respond upon trying to open such files.

Few scenarios which corrupt Word 2007 files are:

  • If any interruption occurs while downloading Word 2007 files from internet then it leads to corruption of files and stops responding
  • If you change Word 2007 file to some other format and again convert it back to same format then there might be possibility of file corruption
  • Virus intrusion, abrupt termination of Word 2007 application, adding infected objects to the document and other factors may damage Word documents

When you try to open Word DocX files that get corrupt in any of these situations, Word 2007 may stop responding and terminate all of a sudden. Sometimes, you can solve this abnormal behavior of Microsoft Word 2007 using manual method given below:

Work around 1: Erase registry keys for Word Data and Word Option

Open registry editor in your computer and locate the following registry subkeys for Word Data: ‘HKEY_CURRENT_USER\Software\Microsoft\ Office\12.0\Word\Data’; for Word option: ‘HKEY_CURRENT_USER\Software\Microsoft\ Office\12.0\Word\Options’

Now, to erase Word Data click on Data and to delete Options, click on option. Then click Export on File menu. Name the file Wddata.reg (Word Data), Wdoptn.reg (for Word option). then save the file on desktop. Now click on Delete button under Organize (/ Edit) menu and click Yes. Exit Registry Editor.

If this method doesn’t work then restore original Wdoptn.reg and Wddata.reg registry keys on desktop and click OK.

Work Around 2:Rename or Normal.dotm global template file

  • Exit Office program
  • Select Start and open Run, type cmd and click OK
  • Enter the following command

For Windows 8, Windows 8.1, Windows 7 or Windows Vista:

ren %userprofile%\AppData\Roaming\Microsoft\Templates\Normal.dotm OldNormal.dotm

Windows XP:: ren %userprofile%\Application Data\Microsoft\Templates\Normal.dotm OldNormal.dotm

Type Exit and press Enter. Re-open Word

If the problem persists, then reinstate original global template file by entering this command in Run Command Prompt

Windows 8, Windows 8.1, Windows 7 or Windows Vista:

ren %userprofile%\AppData\Roaming\Microsoft\Templates\OldNormal.dotm Normal.dotm

Windows XP:ren %userprofile%\Application Data\Microsoft\Templates\OldNormal.dotm Normal.dotm

Type Exit and press Enter. Start Word

Work Around 3:Microsoft has several steps for troubleshooting these issues like:

  • Disable the Startup folder add-ins
  • Delete the COM add-ins registry keys
  • Determine which COM add-in program is causing the problem

Even if these above mentioned methods doesn't help to resolve Word 2007 problem, then use prominent repair tool to fix victim Word document.

Software to repair Word 2007 corrupt files:

Yodot DOC Repair is outstanding application to fix Word 2007 DOCX file when it displays Word 2007 is not responding' error message on Windows OS. It can mend Word 2007 file and extract OLE objects like hyperlinks, text, actual font, header, footer, etc. from corrupt documents. This utility supports to repair Word DOC and DocX files from storage devices like memory card, flash drives, FireWire drives, SSD drives and external hard drives. Along with Word 2007, this application is compatible to fix Word files from MS Word 2000, 2002, 2003, 2010 and 2013 versions. Moreover, this repair tool can be installed on various Windows OS such as MS Windows 10, Windows 8.1, Windows 8, Windows 7, Windows XP, Windows Vista, Windows Server 2008 and Windows Server 2003.

Steps to fix Word 2007 documents:

  • Download Yodot DOC Repair software by clicking on 'Download' button given in this page
  • Install the product in your system by logging in as local system admin
  • Run the tool by double-clicking on shortcut icon from desktop or from Start menu
  • Search for corrupted Word 2007 file by using Browse option from main screen
  • After selecting error showing Word 2007 file, click on 'Repair' option to start scanning process
  • View the status of repair process using progress bar
  • Upon completion of repair process, you can preview fixed Word 2007 document
  • At last, save repaired Word 2007 file to desired location by using 'Save' option

Remember these Points:

  • Avoid changing file format of Word 2007 file unnecessarily
  • Backup essential Word documents in safe location