How to Fix “This Video File Cannot be Played 224003”?

224003 is one of the common playback errors to occur while viewing videos online. If you are also currently seeing the black screen with the error message, then this a must-read to explore solutions to fix it in simple browser settings tweaks and adjustments.

What is Error Code 224003, and What Causes it?

This a common issue that users face when they try to stream videos on their streaming platforms like YouTube, Netflix, Hulu, etc.

It’s difficult to coin a particular cause behind these issues as it could be happening due to various reasons like poor internet connection, outdated browsers, extensions, etc.

Basic troubleshooting can help you fix the 224003 error code on your browsers, irrespective of what browser you are using.

7 Ways to Fix “This video file cannot be played 224003” Error

Here are some fixes to help users fix the “This video file cannot be played 224003” error, you can try all of them in no particular order. On Google Chrome or Microsoft Edge.

1. Clear Browser Cache and Cookies

The browser has the cached version of the video files, Incase if the website has updated the code or video file, then you will have to clear the cached version.

Hence clearing the cache will force the browser to download the latest files from the server to resolve the video file cannot be played 224003 playback issue.

Chrome: Press Ctrl+Shift+Del and select Browsing history, Cookies and other site data, and Cached images and files. click on Clear data.

clear the browsing history to fix 224003 Code

Edge: Press Ctrl+Shift+Del and select Browsing history, Download history, Cookies, and other site data, Cached images and files, and click on Clear now.

clear the browsing history to fix 224003 Code

2. Disable Browser Extensions

Temporarily disable the unused browser extensions or plug-ins that restrict the video playback on your browser.

Chrome: Click on 3 vertical dots, select Extensions, choose Manage Extension, and disable the unused extensions.

disable extension to fix 224003 Code

Edge: Click on 3 horizontal dots, click on Manage Extensions, and disable the extensions.

disable extension to fix 224003 Code

3. Disable Hardware Acceleration

Hardware acceleration can help in the browser’s performance but occasionally causes conflicts with the video playback so, try disabling it to fix the 224003 error.

Chrome: Go to Settings, Click on System, toggle off the Use graphics acceleration when available, and click on Relaunch.

turn off the hardware acceleration to fix 224003 Code

Edge: Type edge://settings/system on the address bar, turn off Use hardware acceleration when available, and click on Restart.

turn off the extensions on edge

4. Update Browser

When the browser is outdated it could lack some of the media features to play the video file. Make sure you update the browser to fix video playback issues.

Chrome: Go to Settings, click on About Chrome, and check for the latest updates.

update the chrome and see if the 224003 error is fixed

Edge: Go to Settings, Click on 3 Vertical lines, and choose About Microsoft Edge to view the latest updates.

check if the edge browser is update to play the videos online

5. Temporarily Disable Firewall or Antivirus

Windows Firewalls or antivirus can have network filters that can cause 224003 errors, so try temporarily disabling them before opening the web browser and playing the video.

6. Turn off the VPN or Proxy Server

Disable the VPN and proxy servers that are causing connectivity issues on your browser for video content.

7. Reset Browser Settings

If none of the above solutions didn’t work for you then reset the browser settings to clear all the temporary data on the browser to fix the 224003 error.

Chrome: Click on Settings, select Reset Settings, and confirm the Reset.

reset the settings to solve this video	file cannot be played 224003 error

Edge: Click on Settings, choose Reset Settings from the left pane, and confirm the Reset

reset settings on edge  to fix this video file cannot be played 224003 error

Bonus: How To Repair Corrupt Videos on your Device?

When you are facing errors or playback issues with video files on your device, ensure to use a reliable video repair tool to get rid of those errors.

Here, we suggest trying Yodot Video Repair to fix broken or damaged videos or videos with playback issues. The tool supports easily repairing different video formats like MP4, AVI, MOV, etc.

Steps To Use The Software To Repair Corrupt Videos Using Yodot Video Repair

Step 1: Launch the tool, select the corrupt video file, and click on Repair.

launch the tool and repair the video file

Step 2: The tool starts repairing the corrupt video file, once the process is completed, the software displays the repaired video file description.

repairing the corrupt video file

Step 3: Check the Preview of the repaired video file and save it in your preferred location.

preview the repaired video file and save it on your device

Conclusion

The 224003 error code can be very annoying when it cuts through randomly in between the video, We hope the troubleshooting steps we discussed in this article helped you fix the “this video file cannot be played 224003 “error on your browser or device. To avoid this kind of issue in the future keep the graphics driver updated.

In case of server-side problems that cause video playback errors, there is nothing much you can do from your end, you will have to wait and retry after some time till the issue gets resolved.