Unable to Access External Hard Disk Due to Error Code 10

Computer users often use external hard drives to backup and store important files. These portable devices are excellent means for data migration. What would be the user’s next step when they fail to access external hard disk due to unexpected error? Read further to get an idea of such abrupt external drive issue.

“I use WD USB HD to store my important files like images, videos, compressed files, documents etc. I have had this device from few years and everything was working fine. Yesterday I was in need of some documents so I connected the disk to my system. Then I noticed that only 1 file was visible on the drive, but the disk space was displaying properly (as it should show with all my data present). I scanned for virus and no threats were detected. So I tried to reconnect the drive, but got an error message “the device cannot start (code 10)”. Now, how can I access my external device? Please guide me.”

What is device cannot start error code 10?

Generally the error external hard drive cannot start code 10 arises when Device Manager can't load external disk, required device drivers failed to start, outdated/corrupted or missing drivers are present, unspecified issue with driver or device exists, many drivers are being used by particular device, Device Manager has improper information of device etc.

It is hard to settle on exact cause for the error. So, you need to find out whether the issue is with device or with system. Simple way to do this is connect your USB drive to another computer and check your device works. If you can access the disk on other computer then issue is with your system. So try to fix the error on your computer.

How to fix external hard drive error code 10?

Try below troubleshooting one after the other and check the error is solved.

1) If you are using USB cable then check, cable matches the speed of device. For example USB 2.0 devices supports USB 2.0 cables, USB 1.1 supports USB 1.1 cables

2) Go to Device Manager > look for USB Serial Bus Controllers > see USB Mass Storage Device > if you see a device with yellow triangle exclamation then double-click on it and check Device Status > if you see the error “This device cannot start. (Code 10)” then expand Universal Serial Bus controllers > Right-click on each USB device and click Uninstall > plug-out the device safely > Restart the system > Plug-in the USB device

3) Go to Device Manager > Right click on the device which is showing error > Properties > Driver > Update Driver > when Windows ask the path of driver, either insert your Drivers disk (if you have) or download Drivers from manufacturers website > Restart your computer

4) Uninstall drivers completely and install them from scratch If your external drive doesn’t work on any computer, then the problem lies with the device itself. In that case, copy entire data from USB device by following next technique and then format the external disk completely.

  • Get access of Yodot Hard Drive Recovery tool on your system
  • Connect error code 10 screening external drive
  • Run the tool and click on Partition Recovery
  • From list select the erroneous disk
  • Select all displayed partitions
  • Hit Skip/Mark All button
  • Entire data will be showed in File Type View/Data View
  • Select files that you require
  • Save on secure place (on system drive)

Why Yodot when external hard drive cannot start due to error code 10?

Yodot Hard Drive Recovery is one of promising recovery solution for all your portable hard drive data loss problems. The program helps you in recovering entire files when external hard drive has bad sectors, get corrupt, shows errors, become inaccessible, turned RAW and more. It supports all sorts of external disk brands like Seagate, Western Digital, Toshiba, etc. Even technically not skilled users can easily run the tool and get back their data effortlessly. Not only external drives, but the software works flawlessly on internal hard drives, media cards, Pen drives or any other storage devices. It is the most effective and simple way for restoring data from unreadable hard drive, and corrupted USB drives on your own. Moreover, the utility run on any version of Windows platform and Mac compatible edition is also available. Along with this, excellent technical guidance is provided to make the restoration process simpler.

Secure the external drive:

  • Keep your external hard drive virus free
  • Frequently scan portable devices for bad sectors

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