Repair MP4 File Not Showing Video Error

Written by Lucy John on April 26, 2023

A few days back, I was on a trip with my friends and recorded a video clip for about 30 minutes. All videos were saved in MP4 file format, including this lengthy one; I transferred those video clips to my Windows system. When I tried to play the video, the MP4 file was not showing the video; only audio was being played, and I terminated the player. I even tried to play this file in other media players but got the same result. Can it be fixed? I used my digital camera to record those video files.

MP4 is otherwise called MPEG-4, a multimedia container format. These MP4 file formats are widely used for streaming video over the internet. This video format is usually large and contains both audio and video streams. MP4 videos can be played in many multimedia players flawlessly. However, playing an MP4 file may not display video and produce only audio. This might be because the video file is damaged due to various causes. Some possible scenarios are listed here:

Symptoms for MP4 File not Showing Video Error:

Causes for MP4 File not Showing Video Error:

1. Nonexistent of Codecs:

The MP4 is a container format with an ‘N’ number of audio and video codecs. These codecs determine the audio-video play if the codecs are missing in the media player or device you are playing the video file. Then mp4 not showing video problem occurs.

2. Corrupted File:

Because of incomplete file transfer, power outages, OS crashes, and malware issues causes the MP4 file to corrupt and makes it unplayable. It leads to an mp4 file only playing audio error. High-end video repair tools can fix these corrupt MP4 files like the Yodot Video repair tool.

3. Incompatible Hardware:

The issue might occur due to incompatible hardware, such as a sound card or graphics card will not sync with the codec in the MP4 file and makes the video unplayable.

4. The High Value of Video Resolution, Bitrate, or FPS:

If your video is of high quality, like 4K with high FPS and bitrate, you will encounter MP4 not showing video issues. You will be noticed in the form of mosaics, crooked pictures, choppy video playback, etc.

5. Improper Media Player Settings:

While streaming the MP4 file, there may be chances of a No High Dynamic Range(HDR) effect issue and audio-video synchronization errors because of poor media player settings.

6. Obsolete Media Player:

If you are playing the latest MP4 format or codec used in the MP4 file in an old media player - MP4 file-only playing audio issues occur. Using the latest version of the media player might fix the issue.

How to Fix an MP4 File Not Showing a Video Error

1. Turn off Copy Protection in Windows Media Player

2. Use Windows 10 Troubleshooter

3. Deactivate WMV DirectX Video Acceleration

4. Fix the MP4 File Not Showing Video Error by Changing the Video File Extension

5. Fix MP4 Video Only Plays Audio by Installing Required Codecs

6. Get Back Your MP4 File to Normalcy by Yodot MOV Repair

Useful Tips:


1. Turn off Copy Protection in Windows Media Player

By default settings, Windows media player keeps the media files protected, making it difficult to play the MP4 file in other players. Follow the below steps to turn off Copy Protection in Windows Media Player.

Step 1: Open the Windows media player, select the Organize tab, and click on Options from the drop-down menu.

Step 2: You will notice many tabs after clicking Options, click on the Rip Music tab, uncheck Copy Protect Music, and finally, click OK.

2. Use Windows 10 Troubleshooter

Follow the below steps to fix the MP4 video only plays audio error by using Windows 10 troubleshooter.

Step 1: Click on StartSettingsUpdate & Security.

Step 2: And later, select Troubleshoot below the Update & Security option.

Step 3: Select Additional Troubleshoot, and click on Video Playback.

Step 4: And finally, click on Run the Troubleshooter.

3. Deactivate WMV DirectX Video Acceleration

WMV DirectX Video Acceleration can also cause mp4 files not showing video errors. Mentioned below are the steps to fix the issue.

Step 1: Launch Windows Media Player on your system and go to Organize and to Options.

Step 2: Later, go to the Performance section and uncheck the Turn on DirectX Video Acceleration for WMV files.

Step 3: Select Apply and Ok to save the changes.

4. Fix the MP4 File Not Showing Video Error by Changing the Video File Extension

You can fix the MP4 not showing video error by changing the file extensions. Taking a backup of a file before changing the file extension will avoid the loss of the MP4 file. Follow the below steps on how to change the file extensions:

Step 1: Go to the MP4 file, right-click on the file, and select Rename to rename the file

Step 2: Modify the file extension from .mp4 to .mp4v

Step 3: You will get a notification saying “if you change a file name extension, the file might become unusable. Are you sure you want to change it? Click on Yes to change the file extension.

5. Fix MP4 Video Only Plays Audio by Installing Required Codecs

MP4 file needs proper codecs to play the video file smoothly, further codecs are utilized to compress and decompress the mp4 video file for transfer and storage. Some mp4 video file does not require codecs to play the video. So, you will not face the mp4 file only playing audio issue. Installing the required codecs will avoid the mp4 file not showing video error.

Don't get panic if your MP4 file gets corrupt and refuses to display video while playing. There are numerous ways to overcome this problem with MP4 video files. The best way to fix video files is by using the effective MP4 file repair tool.

6. Get Back Your MP4 File to Normalcy by Yodot Video Repair

Yodot Video Repair software works on an advanced algorithm and simple interface that will repair high-quality video files quickly and easily. It supports and repairs MP4, MOV, AVI files, etc. Download the tool for free now.

Steps to Fix MP4 File Not Showing the Video:

Useful Tips:


Make use of this article effectively to fix the mp4 not showing video error. If you want a quick fix use professional video repair software like Yodot Video Repair software and get back your video to normal. Don’t forget to share this article with your friends.

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