How to Solve Outlook Send/Receive Error: 0x800CCC13?

Error Code:

“Sending Reported Error (0x800ccc13): Cannot Connect to the Network. Verify your Network Connection or Modem”.


Few Outlook users failed to send email, after upgrading their Windows 7/8/8.1 systems to Windows 10 and received Outlook send/receive error: 0x800ccc13.


Main reasons behind the appearance of sending reported error 0x800ccc13 in Outlook are,

  • Corrupted/damaged Outlook data file (PST)
  • Faulty system upgrades
  • Presence of bad sectors on the hard disk drive
  • Virus attack
  • Add-ins
  • Hardware issues

Outlook error 0x800ccc13 has been fixed in Windows 10 updates (launched in 2015). However, if you are still facing the problem then check the resolution given below.

How to Fix Outlook Error 0x800CCC13?

Try out the following easy resolutions one after the other to fix Outlook error 0x800ccc13.

Step 1: Safe Mode

Open Outlook in Safe Mode by typing Outlook /safe command in Run Window. And, see if the error 0x800ccc13 still persists. In case, you don’t face the issue in Safe Mode, it verifies installed add-ins are causing the sending reported error 0x800ccc13.

So, remove faulty add-ins by opening Outlook normally (not in safe mode). Try removing single add-in at a time to find the culprit.

Step 2: Windows Firewall

Do a complete system scan using an efficient antivirus program and turn of Windows Firewall.

Step 3: Run SFC and CHKDSK

Running SFC and CHKDSK fixes both drive issues and system file glitches on your computer.

So, first open Command Prompt as Administrator, type sfc /scannow and hit Enter key.

This runs Windows System File Checker to repair corrupted files on your computer. Restart the system and check Outlook send/receive feature, after completion of the scan and repair process.

  • Also, try performing CHECK DISK (CHKDSK) operation on each drive of your computer. To do this, type chkdsk /r c: in Administrator’s Command Prompt and press Enter key. (replace c with drive letter of the disk you are checking).

Step 4: Try Inbox Repair Tool (ScanPST.exe)

  • Go to C drive, open Office folder and find SCANPST.EXE file
  • Double-click on SCANPST.EXE and Enter the name of the file you want to scan (use Browse option if, you don’t know the PST file name)
  • Click on Start button to scan the PST file
  • If errors detected after completion of the scan, Make backup of scanned file before repairing and then opt for Repair

If none of the above-mentioned fixes seem to solve the sending reported error 0x800ccc13 in Outlook, then repair your PST file using a reliable software like Yodot Outlook PST Repair.

Why Yodot Outlook PST Repair to Fix Error 0x800ccc13?

This software perfectly scans your corrupt PST files and repairs them to recover all mailbox items including e-mails, attachments, contacts, calendars, tasks, notes and journals. The repaired contents are stored in a new healthy PST file: thus, your source file is untouched. And, you can directly import that fixed PST file into your Microsoft Outlook profile.

Not just sending reported error 0x800ccc13, even the tool can fix Outlook error 0x80040600, 0x800ccc0f, 0x800ccc78, msmapi32-dll, 080042108, 0x800ccc92 etc. With a load of striking options like saving repaired data in any storage device, repairing password-protected PST files, encrypted PST files, compressing fixed data, easy sorting of output and more this toolkit indeed worth a try. Even, free trial version is available that you can try on any Windows computer/Outlook version.

Moreover, this is a complete Do-It-Yourself program, since it has such a simple and interactive user interface; allows you to repair PST File in few fast and simple steps. And, an excellent technical assistance team is also available round the clock to work for you.

Steps to Fix Outlook Sending Reported Error 0x800CCC13 with Yodot:

Step 1: Install Yodot Outlook PST Repair software on your computer (use Download Now button).

Step 2: Run the tool and go for,

  • Open PST file – If the location of PST file is known
  • Find PST file – If the location of PST file is not known
  • Select Outlook Profile – If you have multiple Outlook profiles

Step 3: After selecting the PST file, choose an apt scanning method, mention destination location to save the repaired PST and hit Repair key.

The tool scans the PST file and fixes its issues. After completion of the repair process, a new (healthy) PST file will be available for previewing in Outlook styled interface. Check the PST file and save it.

Key Points to Remember:

  • Follow guidelines carefully while upgrading your operating system or Outlook version
  • Double-check before you install any Outlook add-in
  • Avoid actions like dropping the drive, sudden shut down etc. which leads to accumulation of bad sectors on it

Related Articles